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Dawn is a sociologist who specialises in safety investigation within health, social care, and education. She spent almost 20 years as an academic researching and teaching at the universities of Northumbria, Aberdeen, and Oxford. Her work in Human Factors and patient safety was born from personal experience when her first child was birth injured. She is particularly interested in how we improve services by engaging patient/service user perspective.
Dawn is the CEO and Founder of Systems Safety Limited where she undertakes consultancy and is currently growing her portfolio in mental health and learning disability research and investigation. Dawn also works as a Programme Manager for the Clinical Human Factors Group. She takes an inclusive approach to her work and is passionate about foregrounding the perspectives and experiences of people who are often unheard.
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